Need help? Find answers here
Frequently Asked Questions
Need help? Find answers here
01
Is your honey raw and unprocessed?
Yes, all our honey is 100% raw and unprocessed. We never heat, pasteurize, or ultra-filter our honey, preserving all its natural enzymes, vitamins, and beneficial compounds.
02
Where does your honey come from?
Our honey is sourced exclusively from the high-altitude mountain meadows of Kyrgyzstan, where wild sainfoin, clover, and alpine flowers bloom in pristine, pollution-free conditions.
03
How do you ensure the quality of your honey?
Every batch undergoes rigorous quality testing for purity, moisture content, and authenticity. We work directly with trusted local beekeepers and maintain full traceability from hive to jar.
04
How should I store my honey?
Store your honey at room temperature in a dry place, away from direct sunlight. There is no need to refrigerate. Natural crystallization may occur over time — this is a sign of genuine raw honey.
05
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times and costs vary by destination. You can contact us directly for detailed shipping information to your location.
06
Can I place a wholesale order?
Absolutely! We welcome wholesale inquiries for retailers, restaurants, and gift shops. Please reach out through our contact page with your requirements and we will provide a custom quote.
07
Is your honey suitable for children?
Our honey is suitable for children over 1 year of age. As with all raw honey products, it should not be given to infants under 12 months old.
08
What makes White Sainfoin Honey special?
White Sainfoin Honey is known for its distinctive pearl-white color, luxuriously creamy texture, and delicate floral taste. It crystallizes naturally into a smooth, butter-like consistency.